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Post by shneor on Jul 23, 2014 6:34:20 GMT
Hi, I have the S70 Magi-cam. When I am using it with the waterproof case and with the "vented" back case cover, the case gets filled with steam. View video for example --> VideoAnyone have this issue as well? What can i do in order to get rid of the steam? I tried to use Anti-Fog Inserts that comes with the camera, but without much luck. I still did not try the sealed back case cover because of this issue. Thanks!
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Post by Admin on Aug 13, 2014 1:22:36 GMT
We suggest using our antifogging inserts to reduce the effect of fogging in the waterproof housing. First let the housing air out. Then insert the four inserts that come with the action camera into the 4 corners of the housing. That should prevent any more fogging for the time being. We are trying our best to improve our product regarding this current problem. Sorry for any inconvenience.
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